Question 1

What services does DivineTarot offer?

Accepted Answer

DivineTarot offers tarot readings, relationship and yearly tarot spreads, personal call readings, WhatsApp voice-note readings, counselling services, astrology reports, spiritual products, digital books, courses and selected free live sessions. Availability and pricing are shown on the respective service or product pages.

Question 2

How can I book a tarot reading?

Accepted Answer

Choose the tarot service that suits your needs, select an available appointment slot where applicable, provide the requested details and complete the booking process. Your booking status and confirmation will be available through your DivineTarot account.

Question 3

Do I need an account to book a service?

Accepted Answer

An account is required for services that involve booking, payment or customer-specific access. Creating an account allows DivineTarot to securely associate your bookings, orders, reports, books and courses with you.

Question 4

Is the Daily Free Tarot Workshop really free?

Accepted Answer

Yes. The Daily Free Tarot Workshop is offered free of charge. It is conducted online, and live-session timing and availability are announced through the official DivineTarot YouTube channels.

Question 5

Where can I watch DivineTarot live sessions?

Accepted Answer

DivineTarot uses two official YouTube channels for live sessions: Tarot Lights 111 with Varsha and The Divine Tarot Aarsh. Follow these channels for live-session announcements and updates.

Question 6

How do WhatsApp voice-note readings work?

Accepted Answer

After your booking and successful payment, you will receive the instructions required to submit your question or questions. The reading is then provided through WhatsApp voice-note guidance according to the service you selected.

Question 7

What is included in a tarot reading?

Accepted Answer

The scope depends on the service you choose. Some readings focus on one question, while others cover multiple questions, relationships, yearly themes or a personal call. Please review the individual service description before booking.

Question 8

Does a tarot reading guarantee future results?

Accepted Answer

No. Tarot readings are offered as spiritual guidance and personal reflection. They should not be understood as guarantees of future events, decisions or outcomes.

Question 9

Are tarot readings a substitute for professional medical or psychological advice?

Accepted Answer

No. Tarot and spiritual guidance are not substitutes for qualified medical, psychological, psychiatric, legal or other professional advice. For health or mental-health concerns, please consult an appropriately qualified professional.

Question 10

What astrology reports are available?

Accepted Answer

DivineTarot offers astrology reports and related astrology products listed in the Astrology section. Each report has its own description, pricing and available features. Please review the individual report page before purchasing.

Question 11

How do I receive my astrology report?

Accepted Answer

After successful payment and report generation, your eligible report is made available through your DivineTarot account. You can access it from your reports area while it remains within the applicable retention period.

Question 12

How long will my generated astrology report be available?

Accepted Answer

Generated astrology reports are retained for 30 days from the report's creation date. Please download your report during this period. After the retention period expires, the report and its associated report data are scheduled for deletion and cannot be recovered.

Question 13

Will I be reminded before my astrology report expires?

Accepted Answer

Where applicable, DivineTarot provides account notifications before report expiry, including reminders around seven days and one day before the retention period ends. Customers should still download and securely keep their report within the 30-day period.

Question 14

Can I buy digital books from DivineTarot?

Accepted Answer

Yes. DivineTarot offers digital books through the Books section. Purchased books are available through your account and are designed to be read through the protected DivineTarot reader.

Question 15

Can I download the original PDF of a digital book?

Accepted Answer

Digital books are provided through the protected DivineTarot reading experience. The original uploaded PDF is kept private and is not provided as a direct public download.

Question 16

Can I read my purchased book on my mobile phone?

Accepted Answer

Yes. The DivineTarot book reader is designed for both desktop and mobile devices. Your reading progress can be maintained so you can continue your book from where you left off.

Question 17

What products are available in the DivineTarot store?

Accepted Answer

The DivineTarot store features spiritual and crystal-related products, including bracelets, pendants, crystal sets, decorative crystal products and other items listed in the current catalogue. Product availability, pricing and descriptions are shown on their respective product pages.

Question 18

How do I place an order for a physical product?

Accepted Answer

Select the product you want, choose the required quantity or available variant, add it to your cart and proceed to checkout. Review your order details and complete the available payment process to place your order.

Question 19

When will shipping charges be calculated?

Accepted Answer

Applicable shipping charges are calculated during checkout based on the order and the available shipping configuration. The final amount shown at checkout should be reviewed before completing your payment.

Question 20

Can I return or replace a physical product?

Accepted Answer

DivineTarot currently follows a 7-day return and replacement policy for eligible products that arrive damaged or defective. Please review the site's current Refund and Cancellation Policy for the complete conditions and process.

Question 21

What payment methods are available?

Accepted Answer

DivineTarot supports online payment methods available through its configured payment gateway. Where enabled, an offline/manual payment option may also be available. Manual payments remain pending until they are verified and approved by the DivineTarot administration team.

Question 22

Can I pay offline or by UPI?

Accepted Answer

Where the manual payment option is enabled at checkout, you can follow the displayed UPI instructions or QR code and submit the requested payment proof and reference details. Manual payments are not automatically treated as successful; they must be verified by the DivineTarot administration team.

Question 23

What happens after I submit an offline payment?

Accepted Answer

Your payment request is placed into a pending verification state. The DivineTarot administration team reviews the submitted payment information. If approved, the relevant order, booking or purchased access is processed. If the payment cannot be verified, the request may be rejected.

Question 24

How can I check my orders and bookings?

Accepted Answer

Sign in to your DivineTarot account and open your customer dashboard. Your available reports, orders, digital library, bookings, courses and other account-related information are organized there.

Question 25

What happens if I have a problem with my booking?

Accepted Answer

First check your booking status and confirmation details in your DivineTarot account. If you need assistance, contact DivineTarot using the official contact details provided on the website and include your booking or order reference where available.

Question 26

Can I reschedule a service appointment?

Accepted Answer

Rescheduling depends on the individual service's availability and rescheduling policy. Please check the service details and your booking information for the applicable conditions.

Question 27

How can I contact DivineTarot?

Accepted Answer

You can contact DivineTarot through the contact information provided on the website. For service, booking or order-related queries, please include the relevant booking or order reference so the team can assist you more efficiently.

Question 28

Are the spiritual and crystal benefits scientifically proven?

Accepted Answer

Descriptions of crystal properties, chakra associations, spiritual practices and similar benefits represent traditional, cultural or spiritual beliefs. They are not presented as scientifically established medical treatments or guaranteed health outcomes.

Question 29

Is my personal information kept private?

Accepted Answer

DivineTarot uses account and transaction information to provide its services, process orders and bookings, manage customer access and operate the platform. Please refer to the Privacy Policy for details about how personal information is handled and retained.

Question 30

What should I do if I cannot access something I purchased?

Accepted Answer

First sign in to the DivineTarot account used for the purchase and check your dashboard, orders, library, courses or reports. If the purchased item is still unavailable, contact DivineTarot support with your order or purchase details.

Questions